Category: Consumer Alerts

Concord Police say they have received reports of a phone scam going around from individuals identifying themselves as Concord Police Officers. To trick the intended target, the phone number has even been tampered with to resemble a legitimate call from the City of Concord. Reports say the bogus officer told...

There has been a recent uptick in phishing emails from well-known online services, like Office 365 and Zoom. The emails received direct victims to click on a fake link and provide their usernames and passwords. Victims that receive these emails and click on the link are sent to a CAPTCHA...

Our Cyber Security Team has notified us of a new cybercrime targeting businesses across the state. In the scheme, known as Business Email Compromise (BEC) or Email Account Compromise (EAC), hackers impersonate a known email contact, such as a vendor, a government agency or a company executive to attempt to...

Community members are reporting a recent increase in fraudulent calls regarding Amazon refunds.  Victims of the scam have indicated that an “Amazon representative” contacted them by telephone to issue a refund that they were not expecting. In some instances the representative states the refund is a result of fraud on...

Local Customers Reporting Norton Security Scams Our fraud analyst team has learned that local customers have had fraudulent pop-ups or emails on their home computers notifying the customer they have been charged an annual subscription fee for Norton Security. The pop-up or email contains a phone number for the customer...

Be Wary of Fictitious Charities Eliciting Donations With the holidays and season for giving fast approaching, we wanted to remind you to be weary of fictitious charities asking for donations.  As the pandemic continues, many fake charities are portraying themselves as help for those in need of medical assistance. Both...

Genetic Testing Scam Alert Consumers are being targeted by a new scheme resulting in phony claims to the U.S. government sponsored healthcare programs and private insurance companies. The scheme includes medical providers, marketing companies, call centers, and laboratories working together or separately to conduct genetic testing for people without a...

Amazon Payment Scam Alert Our Risk Management Team has been made aware that an Amazon Update Payment Information Email Scam has recently resurfaced.The fraudulent emails notify you that there was an issue with the billing information on an Amazon order you recently placed and, as a result, your Amazon account...

NH DMV Warns Of Speeding Ticket Scam The New Hampshire Department of Motor Vehicles (NH-DMV) is warning the public of a speeding ticket scam.   Some NH residents have reported receiving fraudulent emails asking for money for outstanding (bogus) speeding tickets.  These emails have included  the NH Department of Transportation’s logo...

Community Members Receiving Fraudulent Calls About Their Computer Our Risk Management Department has learned that local community members have received fraudulent calls about their computer’s “subscriptions” becoming out of date.  The caller indicates that they need either access to the person’s computer, and often threatens that person will be charged...